Karavansara

East of Constantinople, West of Shanghai

The Bug in the Ministry, and an apology to my readers

8 Comments

I repost here the official communication from my publisher.
I’ll add a few lines at the bottom.

Dear readers,

like all start-ups, in Acheron we are working 24/7 to keep the artistic and technical quality standards we have set for ourselves. From the early results, we think we are getting a lot of positive feedback from both our readers and the professionals in the field.

And yet, we remain fallible, and we did actually make a mistake. The novel The Ministry of Thunder was published with parts of the text missing. Acheron is a software company, and in software development “bugs” happen.

In this case, the bugs required us to do a new version of the ebook. For this reason, the defective version of the file has already been replaced by a new, bug-free version of The Ministry of Thunder.
We feel it is our duty towards our readers to inform you of these facts.

If you bought your copy of The Ministry of Thunder from an online store before February the 3rd 2015, please get in touch with us at info@acheronbooks.com, and we will replace your ebook. Those of you that bought the ebook on our website at http://buff.ly/16WUaHj will be mailed the correct files in the next few days.

We blundered. This should not have happened, but it did. This is inexcusable, and we want to apologize to our readers. Rest assured that this will only make us more vigilant in order to make this kind of problem impossible from now on.

Acheron Books – the team and the author.

I can only add that I feel personally responsible for this – and that I am extremely sorry that my readers were given a buggy version of my book.

Currently, both the ebook and the paperback are bug-free – and I think anyone that bought the ebook through Amazon may set his file straight by synchronizing it with the latest version. Otherwise, just get in touch with the fine guys at Acheron Books.

As a further way to apologize to my readers, I hope they will accept a free copy of my new story – which was originally intended only for the participants at my Facebook party. It seems to me the least I can do.
I will post a link for the download in a few hours.
Thank you for your patience and support.

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Author: Davide Mana

Paleontologist. By day, researcher, teacher and ecological statistics guru. By night, pulp fantasy author-publisher, translator and blogger. In the spare time, Orientalist Anonymous, guerilla cook.

8 thoughts on “The Bug in the Ministry, and an apology to my readers

  1. As they say “shit happens”. There was a bug, it has been fixed. You anche the Acheron crew should look forward, by any means. And give us a lot of wonderful stories.

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  2. Well, it can happen.

    Those like me that bought the book from Amazon should still email Acheron? Or it will be automatically updated also there?

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    • The Amazon book _should_ be updated automatically, but I am not sure the Italian Amazon platform allows it.
      To play it safe, get in touch with Acheron, at the info@… address mentioned in the post, and they will get you the correct file.

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      • Right now it seems that the book is still in its first version; I’m not very expert when it comes to the Kindle ecosystem since my ebook reader is a Kobo, but the from the Kindle for PC I’ve tried to update my books and MoT file is still dated 2015-01-14, (when I had purchased it), so I’m fairly sure that it hasn’t been updated yet.

        I will contact the guys at Acheron anyway, but I will check regularly also if the Kindle version will be updated then let you know, if you want.

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    • Oh, and yes, it can happen and indeed it does happen – but it should not happen.
      And it will never happen again.

      Like

  3. Pingback: Five Things I learned Writing “The Ministry of Thunder” | Karavansara

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